General Conditions of Sale

The offer and sale of products carried out on the website www.ifulkki.com are governed by these General Conditions of Sale. For any other legal information, you can consult the sections: Privacy Policy and Right of Withdrawal. The Customer is required, before submitting their purchase order, to carefully read these general conditions of sale. The forwarding of the purchase order implies full knowledge and express acceptance of both the aforementioned general conditions of sale and what is indicated in the Order Form. Once the online purchase procedure has been completed, the Customer is required to print and keep these general conditions of sale and the related order form, which have already been viewed and accepted.

1. Objects

These General Conditions of Sale have as their object the sale of products made online through an e-commerce service on www.ifulkki.com website.

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2. Subjects

The Products are sold directly by IFULKKI by Deiana sarl with registered office at 49, rue Damas, Marrakech.

Email: ifulkki@gmail.com
Phone: +212 (0) 6 19689627

The products are sold to the Customer identified by the data entered when completing and sending the order form in electronic format.

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3. Sale Through an E-commerce

By online sale contract we mean the distance contract concerning the sale of movable goods agreed upon between the Purchaser and IFULKKI.

  • Reference to these General Conditions of Sale.
  • Information on each Product and its price.
  • Available payment methods.
  • Shipping and delivery information.
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4. Order Processing

By submitting an Order, the Customer accepts these General Conditions of Sale and undertakes to observe them.

Once the contract is agreed upon, the Seller will send an order confirmation by email.

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5. Prices

Unless otherwise indicated, all Product prices, shipping and delivery costs are VAT included and expressed in Euros.

Products are shipped directly from Morocco.

Customs duties and local taxes may apply depending on the destination country.

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6. Communications with Customers

All communications and notifications related to orders will be sent to the email address provided by the Customer.

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7. Privacy

The Customer can check how personal data is processed by consulting our Privacy Policy.

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8. Governing Law

These General Conditions of Sale are governed by Moroccan law. Any dispute shall be submitted to the judicial authority of the Kingdom of Morocco.

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9. Changes & Updates

The Seller may modify these Conditions of Sale at any time. Changes become effective upon publication on the website.

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10. Payments

Accepted payment methods:

  • Credit Card
  • PayPal
  • Bank Transfer

All payments are secured through SSL encryption and trusted payment gateways.

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11. Shipping

Orders are shipped from Morocco via ROYAL MAROC POST and/or CHRONOPOST.

Estimated delivery time: 10 to 21 days depending on destination.

Customs duties and taxes may apply upon delivery.

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12. Changes

Customers may request an exchange within 7 days after receiving their order.

Requests should be sent to: ifulkki@gmail.com

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13. Returns

Unworn and unused items may be returned within 7 days from delivery.

Return shipping costs are borne by the Customer.

Refunds will be issued using the same payment method used during purchase.

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14. Terms & Conditions for Returns

Returned items must not have been worn, washed, altered or damaged.

Original labels, packaging and accessories must be included.

For all aspects not specifically expressed herein, the legislation of the Kingdom of Morocco governing distance selling shall prevail.

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